Ebajee's Terms & Conditions — Simply put, clearly stated

1 General Terms

Ebajee (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and ebajee.

By using ebajee's website, mobile app, or any of our services, you agree to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our platform.

These Terms and Conditions are written in English. If a translation exists in another language, the English version shall be considered the definitive text.

2 Account Registration & Personal Information

To register an account on ebajee, you must provide accurate and complete information. Creating or operating an account using false or incomplete information is strictly prohibited.

During registration, you will be asked to provide your full name, date of birth, phone number, email address, and payment method. ebajee reserves the right to verify this information.

• Each person may operate only one account.
• Multiple accounts from the same IP address or device are not permitted.
• Account login credentials must not be shared with anyone.
• If any of your details change after registration, you must notify the support team.
• A national ID or passport may be requested at any time for KYC (Know Your Customer) verification.

3 Deposit & Payment Policy

Deposits on ebajee are currently supported via bKash, Nagad, and Rocket. The minimum deposit amount varies by payment method and is listed on the platform.

Please keep the following in mind when making a deposit:

• Only use a payment account registered in your own name.
• Deposits sent from third-party accounts are not accepted.
• Deposits are usually credited instantly. If there is a delay, please notify the support team.
• Ebajee is not responsible for deposits sent to an incorrect number.

4 Withdrawal Policy

A fully verified (KYC) account is required to withdraw funds from ebajee. Withdrawal requests from unverified accounts will not be processed.

• Withdrawals are generally processed within 15 minutes to 24 hours.
• A minimum withdrawal amount is set on the platform.
• Wagering requirements must be fulfilled before any bonus winnings can be withdrawn.
• Withdrawals may be temporarily held and reviewed in cases involving suspicious transactions.
• Withdrawals can only be made to the same payment method used for the deposit.

5 Bonus & Promotion Terms

Ebajee offers various bonuses from time to time — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus is subject to its own terms and conditions.

General bonus rules:

• Each bonus offer comes with specific wagering requirements.
• If the required conditions are not met after claiming a bonus, the bonus will be forfeited.
• It is generally not possible to have more than one active bonus at the same time.
• Bonus funds cannot be directly converted to cash or transferred.
• Accounts found abusing bonuses through fraudulent means will be suspended.
• Ebajee reserves the right to modify or cancel any bonus offer at any time.

6 Gaming Rules

All games on ebajee use third-party audited RNG (Random Number Generator) systems that are fully fair and verifiable. ebajee never interferes with the outcome of any game.

• If a disconnection occurs during a game, the system will automatically complete the round.
• If a technical error leaves the outcome of any game undetermined, the affected bet will be voided and the amount refunded.
• In any dispute regarding game rules, the game provider's logs and server data shall be final.
• In Live Casino, the dealer's decision is final. Any misconduct toward a dealer is strictly prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on ebajee and will result in immediate account suspension:

• Playing games using bots, scripts, or automated software.
• Creating multiple accounts to claim bonus benefits.
• Money laundering or processing of illegal funds through the account.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Attempting unauthorized access to other users' accounts.
• Scraping or copying any platform content without authorization.
• Fraudulent conduct or harassment toward other users.

8 Account Closure & Suspension

Ebajee reserves the right to temporarily or permanently suspend any account under the following circumstances:

• If the terms and conditions are violated.
• If KYC verification is not completed or false information is provided.
• In the event of suspicious transactions or suspected fraud.
• For security reasons.

Users may request to close their own account at any time. To self-exclude, please contact the support team.

9 Limitation of Liability

Ebajee is not liable for any losses arising from technical errors, server downtime, or internet connectivity issues. However, we will endeavor to refund stakes on valid bets affected by such issues.

The user bears full responsibility for any financial losses incurred through gaming. ebajee is solely a gaming platform — we do not guarantee wins or losses.

10 Dispute Resolution

If you have a complaint, please contact our support team first. Most issues are resolved within 24 hours.

• Please include any relevant screenshots or information along with your complaint.
• An initial response will be provided within 72 hours of submitting a complaint.
• If the matter cannot be resolved through support, it will be escalated to a higher authority.

11 Responsible Gaming

Ebajee believes gaming should be a source of entertainment. We encourage all our users to play responsibly.

• Set a daily or monthly deposit limit for yourself.
• If gaming is negatively affecting your daily life, relationships, or finances, please seek help.
• You can take a break by using the self-exclusion tool.
• No one under the age of 18 is permitted to use our platform.

To learn more about responsible gaming, visit our Responsible Play Read the page.

12 Contact

If you have any questions or need clarification regarding these Terms and Conditions, please contact our support team. We are always ready to help.