1. Home
  2. FAQ
Help Center

Ebajee FAQ — All your questions answered here

From registration and payments to bonuses, games, and security — find simple answers to all your ebajee questions in one place.

Categories
Need help?
Live Chat 24/7
[email protected]
Always Available
Register
All Questions Registration Payment Bonus Games Security

Registration & Account Creation

To register, you need an active Bangladeshi mobile number, your name, and a strong password. An email address is optional but helpful for password recovery. The whole process takes just 5 minutes.

Yes, creating an account on ebajee is completely free. No registration fee, no monthly charge. Just fill in your details and get started.

No. Each person may only operate one ebajee account. Creating multiple accounts violates ebajee's policies and may result in permanent account closure.

You must be at least 18 years old to register on ebajee. We are committed to responsible gaming and do not permit minors to open an account.

Login & Access

On the login page click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use it to verify your identity and set a new password.

Entering the wrong password multiple times may temporarily lock your account. Wait a moment and try again, or reset your password. If the problem continues, contact our support team.

Yes, you can access the same account from any device — mobile, tablet, or computer. For your security, it's a good idea to log out when you're done.

Deposits & Withdrawals

ebajee accepts popular mobile banking services in Bangladesh, including bKash, Nagad, and Rocket, as well as bank transfers for both deposits and withdrawals.

The minimum deposit amount varies by payment method. Generally, mobile banking deposits start from as low as BDT 50. Visit the Payment section for full details.

Most withdrawal requests are processed within 24 hours. Mobile banking withdrawals are usually even faster, while bank transfers may take a little longer.

First, wait 5–10 minutes. If the issue persists, contact our support team with your transaction reference number and we'll verify and resolve it promptly.

Bonuses & Promotions

A welcome bonus is automatically applied when you make your first deposit after registering. To find out the bonus amount and terms, Promotions Page See.

Bonus funds cannot be withdrawn directly. Once you meet the specified wagering requirements, the bonus converts to real funds and can then be withdrawn. Terms vary for each offer.

Yes, active account holders who log in daily may receive various daily offers. Regular play also earns loyalty points that can later be redeemed for rewards.

Games & Platform

ebajee offers over 500 games, including slots, casino, Live Casino, and bingo. In the Game Lobby browse all available games and pick your favorite.

Yes, ebajee's Live Casino Play directly from Bangladesh. Just log in and head to the Live section for a real-time experience with live dealers.

Yes, On the ebajee app All the same games available on the website are accessible in the app. Thanks to its optimized design, you'll enjoy a smoother and faster experience on mobile.

If you get disconnected, the current round is paused. Once you reconnect, you can pick up right where you left off. There is no risk of losing your bet.

Security & Privacy

Yes. ebajee uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy Read more.

Change your password immediately and log out of all devices, then contact our support team. We will secure your account and temporarily lock it if necessary.

Yes. When you log in from a new or unfamiliar device, an OTP is sent to your mobile. This extra layer of verification protects your account from unauthorized access.

Account Management

Log in and go to the "Profile" section in your dashboard. From there you can edit your name, email, and other details. Some information may only be editable after verification.

Contact our support team to close your account. Before doing so, make sure you have no pending withdrawals or active bonuses. To learn more about responsible gaming, This page See.

Identity verification (KYC) may be required before making a withdrawal. You can complete it easily by submitting a copy of your National ID or passport. This is for the security of both you and the platform.

Support & Contact

The ebajee support team is available 24/7. You can reach us via live chat, email, or the contact form on the site. We typically respond within minutes.

For any complaints or issues, let us know via support chat. We take every complaint seriously and work to resolve it as quickly as possible. Terms & Conditions Read on to learn more about the dispute resolution process.

Yes. ebajee provides full Bangla support tailored for users in Bangladesh. You're welcome to reach out to our support team entirely in Bangla.
Still have questions? Our support team is always here for you. Send us a message via live chat or email us at [email protected] — we'll get back to you quickly.

Why ebajee choose?

Everything Bangladesh's trusted gaming platform has to offer — at a glance

Instant Registration

Open an account in just 5 minutes. No complicated process, no paperwork — just enter your mobile number and get started. Signing up on ebajee is simple enough for anyone.

Maximum Security

Your account is protected with 256-bit SSL encryption and OTP verification. ebajee's security systems run 24/7 to detect any suspicious activity.

Fast Payments

Deposit and withdraw using all major mobile banking services including bKash, Nagad, and Rocket. Most transactions are completed within minutes.

500+ Games

Slots, casino, Live Casino, Bingo — all in one place. New games are added regularly. You'll never get bored in the ebajee game lobby.

Exciting Bonuses

From welcome bonuses to daily offers, cashback, and loyalty rewards — ebajee always finds a way to reward its players.

Bangla Support 24/7

Get help in Bangla whenever you need it. Our dedicated support team is available 24/7, seven days a week.

On ebajee Trust Us

Ebajee is a trusted online gaming platform built for players in Bangladesh. We believe our core responsibility is to provide a safe, transparent, and responsible gaming environment.

Every game is operated with fair play guaranteed. Our systems are regularly audited to eliminate any possibility of manipulation. Player funds are fully secure and can be withdrawn at any time.

We In Responsible Gaming Players can set their own daily, weekly, or monthly limits. Options for a temporary break or self-exclusion are also available if needed.

Register About Us
Licensed Platform
SSL Secured
24/7 Support
Fast Payments
Mobile Optimized
Millions of Members
Fair Gameplay
Responsible Gaming
500+
Games Available
24/7
Live Support
<5 minutes
Registration Time
3
Mobile Banking

Now Get Started — Take the first step

Sign up on ebajee and dive into a world of thousands of games with a welcome bonus waiting for you. If you have more questions, our support team is always here to help.

Register for Free Sign In
বাংলা